Customer Service Coordinator
Customer Service and Logistics CoordinatorLocation: Milton Keynes Hours: Full-time, on siteA leading logistics provider is seeking a highly motivated Customer Service, Freight and Logistics Coordinator to join their dedicated team supporting a high-profile contract. This role offers the opportunity to work in a dynamic environment where attention to detail and exceptional customer service are key.Role OverviewThe successful candidate will be responsible for coordinating import and export shipments across multiple transport modes, including air, sea, road, and courier services. They will manage important shipments, ensure compliance with customs processes, and maintain accurate documentation throughout the shipping cycle.Key ResponsibilitiesEnter accurate data into transport management systems.Organise and monitor shipments, including customs clearance and invoicing.Communicate daily with international partners to ensure timely deliveries.Investigate and resolve service issues promptly, keeping customers informed.Prepare invoices, quotations, and customer reports. ?Candidate ProfileStrong communication skills and a customer-focused approach.Up to 2 years'' experience in freight forwarding or supply chain.Proficiency in Microsoft Office and excellent attention to detail.Knowledge of Incoterms and international shipping processes (advantageous).BenefitsCompetitive salary based on experience.33 days annual leave (including bank holidays).Professional development opportunities.Hea
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