Account Manager Rochford Up to £30,000 PA Mon Fri, 8:30-17:00 Looking for a role where you re trusted to run the show? Keeping clients happy and projects moving smoothly, without cold calls or constant chasing? This role is all about managing existing client relationships and seeing residential design projects through from start to finish. You ll be the calm, clear communicator between homeowners and our in-house design team organising, updating, troubleshooting, and occasionally visiting sites in person. No selling required but if you naturally spot an upsell opportunity, there s commission in it for you. What You ll Be Doing: Managing a portfolio of homeowner clients through the full project lifecycle Acting as the main point of contact friendly, helpful, responsive Attending occasional in-person meetings and site visits Coordinating with internal designers to move projects forward Keeping everything logged and up to date in the CRM Solving issues quickly and professionally (we aim to respond to all clients within 24 hours) Help improve internal systems and processes as the team grows What You ll Need: Experience in account or project management (ideally in a fast-paced setting) Excellent communication and organisational skills Strong attention to detail and a proactive mindset Confidence using Google Workspace and CRM tools A valid UK driving licence and your own car It d Be a Bonus If You Have: An interest or background in architecture, design, or residential propert