Job Title: 2nd Line Engineer Location: Milton Keynes Job Type: In office until probation ends, then hybrid (2 days in office) Salary: 32,000 - 35,000 DOEOur client is dedicated to providing top-tier IT services to a diverse range of clients. They pride themselves on their customer-focused approach and ability to solve complex technical problems efficiently and effectively. We are looking for an established 2nd Line IT Support Engineer to join their team and help continue to deliver exceptional support to a wide range of clients.Key Responsibilities:Work on various client based projectsResolve complex technical issuesDiagnose software and hardware faultsHelpdesk support for AV, phone, hardware issuesPersonal Attributes:Extensive use of Office 365 packageKnowledge and experience working on server infrastructure and networkingUnderstanding of Network protocols - DNS, DHCP, TCP/IP, WAN, LANExperience with virtualisation - Hyper-V / VMWare / Citrix etcMS Certs highly desiredFantastic communication skills, confident talking with seniorsEnthusiastic with a can-do attitudeGreat team player, happy to help each other outBenefits:Group Income and Life InsurancePerkboxPersonal Development DaysRide to work schemeExam success rewardsPension contributionEmployee Assistance ProgrammeCertification investment and training If you are a motivated and skilled IT professional looking for a challenging and rewarding role, we would love to hear from you! Please apply for immediate consideration and