Heathrow Area Full-Time Career Progression OpportunityA growing and dynamic freight forwarding business based near Heathrow is seeking an experienced Import Operator to join its expanding team. This is an excellent opportunity for someone with air and/or ocean import experience who is looking to develop their career and progress into a leadership role over time.The RoleYou will be responsible for managing import shipments from start to finish, ensuring a smooth and efficient process while maintaining high levels of customer service.Key Responsibilities:Handling air and/or ocean import shipments from arrival through to final deliveryCompleting customs entries and liaising with relevant authoritiesCoordinating with overseas agents, airlines, and shipping linesArranging deliveries and working closely with transport providersProviding excellent customer service and regular shipment updatesEnsuring all documentation is accurate and compliantAbout YouPrevious experience in air or ocean import operations (freight forwarding essential)Knowledge of customs procedures and import documentationStrong organisational and communication skillsAbility to work in a fast-paced environment and manage multiple shipmentsA proactive attitude with a desire to grow into a senior/lead roleWhat''s on OfferCompetitive salary (dependent on experience)Clear progression path into a management/department lead positionSupportive and collaborative working environmentOpportunity to grow with an ambitious and