Service Coordinator

Hybrid working after successful 6 month probation

Monday – Friday

Up to £30,000 DOE

Our client, a well-established and growing business within the facilities/services sector, based in Gloucester, has an exciting new opportunity for a Service Coordinator to join their team on a full-time, permanent basis.

This is a fantastic opportunity for a Service Coordinator looking to join a dynamic company where you will play a key role in the day-to-day running of the Service Desk. The successful Service Coordinator will be highly organised, personable, and motivated to deliver outstanding service

The successful Service Coordinator should have:

• Experience working in a similar service desk, coordination, or maintenance administration role
• Strong IT skills including MS Office (Word, Excel, Outlook, PowerPoint)
• Excellent attention to detail with the ability to manage high volumes of information accurately
• A proactive, team-focused attitude with strong communication skills
• A professional, approachable manner and a strong sense of responsibility

In this role, the Service Coordinator will be responsible for:

• Managing the day-to-day operation of the Service Desk, handling calls and logging enquiries accurately
• Scheduling engineers and coordinating callouts based on urgency and priority
• Producing quotations, supporting job costing, and processing invoicing on completion of works
• Maintaining service documentation, contracts, insurance records, and customer portals
• Liaising with customers, engineers, suppliers, and the sales team to ensure smooth service delivery

Our client is offering the successful Service Coordinator a salary in the region of up to £30,000 DOE plus benefits including a competitive benefits including pension, early finish Fridays and 25 days holiday + bank holiday.

If you are a motivated, detail-driven team player who thrives in a fast-paced service environment, apply now to be considered for this role and to chat through the opportunity further.

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