One of my local government clients are currently recruiting an experienced Service Charge Advisor on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm. Hybrid working role were, however, you will be required to attend the office 2/3 times a week. Overview: Reporting to a Service Charge Manager, you are responsible for delivering a high-quality support service to service charge payers and other stakeholders. You will support your team and contribute to the transformation of our Service Charge delivery. Responsibilities: Assisting the Service Charge Analysts in accurately calculating, constructing, and issuing all estimated and actualised service charges ensuring compliance with legal deadlines, contractual agreements, policies, and procedures enabling full recoverability of costs, including the full preparation for straightforward schemes Delivering a customer-centric, support service for service charge payers. Responding to customer queries in a timely way, communicating with them directly and proactively providing them with information and documents. Supporting Service Charge Analysts in the extraction of expenditure from the accounting system and monitoring of scheme specific service charge budgets Preparing and reviewing invoices for examination and certification by external auditors Providing support in any processes relating to the production, quality control and dispa