Customer Service Agent / Office Administrator Salary: £25,440 pro rata + Annual Bonus Location: Near Bishop''s Stortford Hours: Monday to Friday, 8:30am - 5:00pm Type: Permanent We''re looking for a Customer Service Agent / Office Administrator to join a friendly, supportive office team. This is a great opportunity for someone with admin or customer service experience who is organised, reliable, and confident working in a busy environment. You''ll receive full training, enjoy a positive team culture, and benefit from free parking or excellent transport links. The role involves customer contact, data entry, and processing items, with some manual handling of boxes/items. What''s on offer: Supportive team and full training Free parking or 5-minute walk from station 20 days holiday, pension and annual bonus Key duties: Processing items and updating systems Handling customer calls, emails and live chat Data entry, spreadsheets and courier bookings Requirements: Admin or customer service experience Strong organisation, IT skills and phone manner Able to use initiative and manage workload This vacancy is being advertised by RecruitAbility Ltd. The services advertised are those of an Employment Agency.