Customer Service AdministratorNear Thame / Bicester, Oxfordshire 29,000 per annum Monday - Friday Office BasedBerry Recruitment are currently recruiting for a friendly, organised, and proactive Customer Service Administrator to join a small and supportive organisation based in a village near Thame, Oxfordshire.This is an excellent opportunity for someone who enjoys customer service and administration, and who takes pride in delivering great support to customers while keeping day-to-day operations running smoothly.The role is easily commutable from Thame, Haddenham, Bicester, and Aylesbury.The RoleAs a Customer Service Administrator, you will play a key role in supporting both customers and internal teams. You will manage queries, coordinate work schedules, and ensure information is handled accurately and efficiently.This is a varied role combining customer service, inbox management, coordination, and administration within a collaborative team environment. Key ResponsibilitiesProviding professional and friendly customer service via phone and emailManaging a busy shared inbox as well as your own personal inboxResponding promptly and efficiently to client queries and general emailsCoordinating and scheduling works for internal engineers and subcontractorsPrioritising tasks to ensure client service level agreements (SLAs) are metRaising jobs and purchase orders on a daily basisUpdating and maintaining information on the internal systemBuilding strong relationships with colleagues