Our client, a growing and well-established organization, is seeking an experienced Account Manager to join their dynamic team in Walton. This role focuses on supporting and advising clients throughout their journey with the company, identifying improvement opportunities, and ensuring exceptional service delivery. Key ResponsibilitiesProvide daily support to clients, acting as their main point of contactIdentify and recommend improvements to enhance the client experienceSeek opportunities to reduce client costs while maintaining service qualityUpsell additional services when appropriate to meet client needsManage and resolve escalated issues within the teamConduct site visits and oversee set-ups as requiredReview and cross-check client invoices for accuracyAnalyse client reports and provide actionable insights Experience ideally required for this roleProven experience in account management with a client-focused approachStrong communication skills, both written and verbal, with the ability to manage challenging situationsProficiency in Microsoft Office, particularly ExcelA proactive mindset with the ability to think creatively and identify solutionsA personable and approachable demeanor, focused on making a positive impact Why join our client''s team?Become part of a supportive and collaborative team that values your contributionsEnjoy the flexibility of hybrid workingWork in a convenient location with free parking availableBe empowered to make a difference for clients while g