An opportunity has arisen to join our client as their IT Support Technician.Location: Storey s Gate, SW1H 9NH (this is an office-based role)Job type: Full time (Permanent)Salary: £27000-£30000Reports to: Technology ManagerDepartment: TechnologyNumber of reports: 0About our client:They are owned by Trustees appointed by the Methodist Church. They conduct business in line with the Church s ethics and their own company values.They are seeking a technically skilled and service-oriented IT Support Technician to support the venue s technology infrastructure and live event operations. This role involves managing user accounts via Microsoft Entra ID, maintaining IT assets, supporting network connectivity, and coordinating with external vendors and MSPs. The ideal candidate will have hands-on experience in a fast-paced environment, particularly within corporate and community-focused events. About You:Key responsibilities include providing 1st and 2nd line support for IT systems across the venue, ensuring smooth operation and user satisfaction. You ll be responsible for daily checks on critical systems such as network connectivity, device compliance, and endpoint security. You will manage user identities and access permissions in Microsoft Entra ID (Azure AD), support onboarding and offboarding processes, and maintain the IT asset register with accurate tracking and lifecycle management.The role involves resolving network issues, supporting Windows and Microsoft 365 systems, and managi