Overview

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Key Accountabilities

Functional Knowledge

Act as local delivery expert of JLL’s global HR strategy, ensuring that local policies and practices are in line with Global HR strategyProactively anticipate opportunities or issues and develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutionsDrive pro-active engagement from the business on employee relations matters - minimising future business riskFocus on prompt service delivery, both setting and delivering on SLA response rates to queriesUtilise technology to advance employee relations metrics for socialisation with People Partners and the wider PXP communityDevelop efficiencies and an infrastructure that supports line managers on the self-delivery of all employee relation matters i.e through training, guides, and sharing of best practiceEnable an exceptional employee experience during moments that matter through the service provided by UK HR AdvisoryContribute towards a culture of inclusion which celebrates our employee diversity and promotes employee belongingParticipate in projects with other COE’s on process improvements impacting business resultsManage various degrees of complex employee relations situations in partnership with JLL’s Employee Relations team - for high risk or litigious mattersProvide consultation to business stakeholders through coaching, training and advisory supportLead the integration and embed transferring populations under TUPE, with both precision and great focus on employee experienceCultivate strong meaningful relationships with both local employees and People Partners to build trust as their primary touchpoint “on the ground”Business Expertise

Experience of delivering HR and Operational activity within a complex organization, with an expertise in employee relationsStrong background in technology and how this can be leveraged to support organization efficiencyTeam player who can leverage business strategy to effectively support local programsSkills and Competencies

Leadership: Drive the growth of the workforce on the ground, serving as a local HR professionalFacilitation: Skilled facilitator, who can lead local and regional employee events, programs, etc.Problem Solving: Ability to adjust styles of communicating to varying situations to ensure an inclusive environmentInterpersonal Skills: Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of stakeholdersRelationship Building: Ability to cultivate robust and meaningful relationships to serve as a trusted HR expert to employees and managersDelivery Mindset: An appetite for exceeding expectations within the businessQualifications / Experience / Education

Bachelor''s degree or equivalent experience (e.g., CIPD Accreditation, BS in human resources, business administration or vocational apprenticeship in a related discipline)Experience working in a remote, matrixed, and geographically distributed organizationSkilled team player who is able to communicate their thoughts clearly and effectivelyLondon based, office 3 times per weekUK scope: Circa 5000 UK based employeesSystems Used: Workday, ITrent, Microsoft Suite, PeopleSoft, TableauScope of Role

UK only • Circa 5000 UK based employees • Collaboration with EMEA based colleaguesLocation

On-site – Birmingham, Bristol, London (UK)How to Apply / Notes

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table. If you require any changes to the application process, please email or call +44 (0)20 7399 5010 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request adjustments to be made to the hiring process. For general recruiting inquiries, please use the Contact Us page.Privacy and Legal

JLL Privacy Notice: Jones Lang LaSalle (JLL) is a leading global provider of real estate and investment management services. We protect personal information in connection with our recruitment process. For more information see our Candidate Privacy Statement and Equal Employment Opportunity policy. See also the US EEO policy here.

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