My client, a house builder, are looking to recruit a Customer Service Operative. Reporting to the Customer Service team you will be providing customers with an efficient, accurate and high-level quality service and have knowledge of the house building process. Key responsibilities will include, but are not limited to, the following: Carrying out joinery / making good remedial work Reporting and correcting minor faults Effectively representing the brand when working in customer homes, ensuring customers are happy with repairs carried out Regularly communicating and collaborating with the office team, contractors and suppliers Keeping admin up to date / effectively utilising appropriate IT and CRM systems Identifying and highlighting opportunities for continuous improvement About You Ideally you will have experience in a similar role providing customers with an efficient, accurate and high-level quality service and have knowledge of the house building process. Key Skills Ideally you will have a building trade background Comfortable working at height, and using ladders safely Excellent communication skills are essential Ability to work efficiently and effectively while unsupervised You will have access to a company van so having a full UK driving license will be essential.