Sales and Customer Service Executive Cheltenham Fantastic Opportunity Competitive Package Career GrowthWorking Hours: Monday to Thursday: 8.30am 4.30pmFriday: 8.30am 2.00pm This is a fantastic opportunity to join a successful company with real potential to grow alongside the business and progress your career in a thriving industrial sales and service environment.About the Role: As a Sales and Customer Service Executive, you ll play a key role in driving our commercial success and delivering top-quality service to both existing and new customers. You ll manage the full sales cycle, respond efficiently to customer enquiries, and help strengthen long-term business relationships.Key Responsibilities:Sales Responsibilities: Build and maintain strong customer relationships to drive sales revenueResearch and proactively source new customers to expand the portfolioPresent products/services to potential customers, emphasising their benefitsHandle bespoke requests, sourcing pricing and delivery details from suppliersFollow up on quotations and generate regular reports for management Customer Service Responsibilities: Process purchase orders and quotations promptlyProvide product and service information to customersResolve complaints and customer issues efficientlyMaintain accurate records of all customer interactionsUse the CRM system effectively to log all client calls/information Your Skills and Attributes: Experience in industrial, engineering, or sales environmentsKnowledge of indu