Freight Account Manager - Freight Forwarding - Manchester
Job SummaryDeliver operational excellence to customers by executing orders, tracking shipments, scheduling appointments, and communicating updates.Manage and develop accounts with a focus on growth, relationship, ops excellence, implementation, retention.Independently develop accounts. Focusing on long term growth, strategic relations, implementation, analysis, retention, leadership alignmentBusiness Development SalesSell and negotiate at a transactional level and identify new opportunities outside the existing scope.Clear focus on retention and minimizing churn and identify new opportunities outside the existing scope.Analyse, sell, and negotiate tender based business.Actively manage business development opportunities and sell to multiple levels/divisions.Consultatively sell and negotiate at a strategic level, identify new opportunities outside the existing scope across multiple servicesRelationship ManagementLimited relationships with warehouse and appointment customer contactsMaintain relationships with internal stakeholders.Establish and maintain relationships with day-to-day contacts.Maintain relationships with internal stakeholders.Establish and pro-actively maintain relationships with management level contacts.Engage branch manager, sales, corporate leadership. Lead 3x3 relationship alignment.Establish, own, and pro-actively maintain relationships with senior level contacts.Lead 3x3 management relationship alignment.Proactively influence branch network to improve quali
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