Senior Account ManagerLocation: Manchester - Hybrid (3 days office / 2 days WFH)About Us We''re a fast-growing creator agency and SaaS platform helping digitally native brands scale through authentic, social-first content. Our work spans beauty, wellness, lifestyle, and more, championing creators while delivering high-performing campaigns.The Role We''re looking for a Senior Account Manager to join our Client Services team. You''ll own key accounts, manage campaign delivery, and help clients grow through creator-led, performance-driven content. This is ideal for someone who thrives in a fast-paced environment and wants to grow within a category-defining agency.What You''ll DoClient Leadership: Manage day-to-day client relationships, lead calls, prepare agendas, and ensure smooth delivery across key accounts.Growth and Commercial Awareness: Identify upsell opportunities, support renewals, contribute to pitches, and maintain accurate reporting.Delivery and Operations: Oversee end-to-end campaign delivery, delegate effectively to junior team members, ensure work is on brief and on time, and maintain internal documentation.What We''re Looking For3-5+ years'' experience in Client Services, Account Management, or Creative Strategy (agency experience preferred)Strong understanding of social-first content, UGC, and the creator economyExperience managing multiple accounts and mentoring junior team membersExcellent organisation, project management, and communication skillsCommercially