Head Waiter/WaitressWe have an exceptional opportunityto join our Lanesborough Grill Team at

The Lanesborough .Awarded No. 1 Hotel in London in the Travel + Leisure World''s Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and Londons most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club and Spa.Oetker CollectionMasterpiece HotelsOetker Collection hotels are true masterpieces located in the worlds most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.The Lanesborough GrillOur reimagined flagship restaurant is home to Executive Chef Shay Coopers modern and innovative British cookery, with a focus on seasonal produce from around the country. A richly decorated dining room, naturally illuminated during the day by a domed glass roof while seductively aglow under softly lit chandeliers in the evening, The Lanesborough Grill offers a truly memorable dining experience.Candidate ProfileAs a Head Waiter/Waitress ,you will provide an exceptional guest service experience. You will be an excellent communicator and take a hands-on approach to your role. You will have a real passion for food and wine, enabling you to up sell and promote the items by your personal knowledge from the menu. You will be a team player, with a key focus on training and development of your team to ensure that your team create a memorable experience for our guests.Key RequirementsThe ideal candidate would be able to demonstrate the following attributes:Supervisoryexperience in a similar role within a fine dining restaurant in a luxury establishment is essential and experience within a Michelin star restaurant is preferableExcellent command of the English language and a second language would be preferredImmaculate grooming standards.Preferably excellent knowledge of wine and food pairing.Please note this role requires an element of manual handlingIn returnWe believe in recognising and valuing the contributions of our team members. To support

your

wellbeing and growth, we provide a robust

reward and

benefits package, including

:Financial WellbeingCompetitive salary packageDiscretionary Company Sick PayAdditional holiday allowanceSeason ticket loanEnhanced Pension SchemeLife InsuranceComplimentary dry cleaningSafety shoesRetail discounts around Victoria, Westminster, Whitehall and the Northbank areaHealth and WellnessPrivate Medical InsuranceDental and Optical benefitsComplimentary meals on dutyCycle to Work schemeFlu vaccinationsDiscounted chiropodist and massage treatmentsSubstantiality initiatesSocial and sports activities (e.g. football games, running club, yoga and pilates, etc.)Career Growth and Personal DevelopmentInternal transfer and promotion opportunitiesCross-departmental exposurePartnered with industry-leading training providersInternal learning gatewayFree access to e-learning platform offering job-specific training and personal growth coursesSubsid

is

ed professional qualifications and cer

t

ified training program

me

sFinancial incentives for bringing talents to The Lanesborough via Recommend-A-Friend schemeRecognition and Social InitiativesAward programmes throughout the year with generous prizesLong service awardsPreferential room rate at The Lanesborough for you and your family50% discount on FandB and Club and Spa treatmentsSocial events (e.g. Annual Party, Recognition Celebrations, Children''s Christmas Party, Departmental Appreciation Day, pub quiz, etc.)Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.)Retirement parties*Terms and conditions apply to all benefits.EligibilityIn line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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