Operations Manager - MOXY London StratfordJoin to apply for the

Operations Manager - MOXY London Stratford

role at

Hotel Co 51 .

OverviewThis is a full-time contract position. Gross salary - £competitive. We’re looking for someone who doesn’t just manage from behind a screen. This is a hands-on leadership role where you’ll live and breathe the MOXY vibe — rolling up your sleeves, jumping on the floor with your team, and setting the pace from the front. Whether it''s handling a guest complaint, working the bar, or clearing a table during a busy breakfast, you''re the one leading by example. If you’re the kind of person who thrives in the buzz of the lobby, not the silence of the back office — we want to meet you.

Responsibilities

Supports the General Manager in all aspects of the management of the hotel

Customer service, guest relations and creating positive guest experiences

Recruits and develops a team that delivers excellent service the Moxy way

Ensure a profitable hotel operation in line with company goals

Manage the team effectively and enforce company policies

Actively involved in the day-to-day tasks of the team

Strong Food and Beverage background — you know the ins and outs of running an FandB operation.

Managing Food and Beverage outlets the Moxy way

Manage hotel room inventory and checking guests in/out the Moxy way

Follow all food safety, licensing and health and safety policies to work safely

Promote and support the Moxy brand and the Marriott Bonvoy loyalty program

Qualifications

Must have minimum 2 years hotel management experience

Must have minimum 2 years team management

Must have property management system (preferably Opera) experience

Knowledge of Point of Sale system (preferably Micros)

Knowledge of Food Safety and Licensing laws

Knowledge of maintaining brand standards

Event management, marketing or social media experience

Personal experience of travel and travel industry

Benefits

Health Cash Plan

Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide

Discount on Food and Beverages at Marriott hotels worldwide

Enhanced Maternity/Paternity/Adoption pay

Pension scheme

Twenty eight holidays (annually increasing to max thirty three holidays)

a personality assessment can be part of the recruitment process

About Hotel Co 51Hotel Co 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 35+ properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Denmark and Poland) and expanding its reach with new properties in key markets. The company´s pipeline includes hotels in European strategic cities and airports. To learn more about Hotel Co 51, visit hotelco51.com.

About Moxy HotelsMoxy offers a playful hotel experience for the young at heart. With 100+ properties open across Europe North America, and Asia Pacific, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The nontraditional experience starts with check-in at Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point, so that guests can splurge on the experiences that matter most to them during their travels. Moxy celebrates nonconformity, open-mindedness, and originality above all – forever giving its guests permission to Play On #atthemoxy. For more information, visit moxyhotels.com and Play On #atthemoxy on Instagram. Moxy is proud to participate in Marriott Bonvoy, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition.

About Marriott InternationalMarriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties under 30 leading brands spanning 132 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy, its highly-awarded travel program.

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