Customer Service Advisor - £30,000 - Altrincham Monday to Friday 9am-6pm Hybrid (WFH 2 days!) or condensed hours (40 hours over 4 days) This is a great opportunity to join a high performing and established Customer Service team in one of the most prestigious financial services businesses based in the Altrincham area of Trafford! You be responsible for handling calls and emails for existing clients and ensuring they always receive a world class customer service experience with every interaction! The package for Customer Service Advisor: A basic salary of £30,000 Free onsite parking 23 days holiday plus bank holidays and your birthday off Enhanced maternity/paternity and pension Regular all expenses paid staff socials, discounted gym membership, access to wellbeing platform, paid study leave and annual salary review Amazing offices based in Altrincham, Trafford Fantastic career development opportunities The role of Customer Service Advisor: Handling inbound calls and from customers and dealing with their enquiries Understanding complex queries they have and solving any problems they may have Providing accurate information and ensuring that SLA s and guidelines are adhered to at all times Ensuring a smooth customer service experience for all clients What we''re after for the Customer Service Advisor: Experience in working in a phone based customer service role Experience of working in a fast environment where multi-tasking and working under pressure is the norm! Someone who