Your new company Permanent customer service agents are required by a well-known company based in Trafford Park, leaders in their industry. Your new role You will be taking inbound calls from customers, taking orders and dealing with queries.Ensuring positive relationships with customers are maintained for repeat business and strong feedbackHandling any aftersales calls and resolving them at the first point where possibleManaging the customer service email inboxContacting suppliers and building strong relationships to ensure seamless service to the customerUpdating the company database and logging communicationWhat you''ll need to succeed Previous experience handling phone-based queriesStrong customer focusExcellent attention to detailClear and confident communicationWhat you''ll get in return Permanent job 25-26k Monday to Friday, 8:30am till 5pmHybrid working 3 days on siteModern offices with excellent facilitiesCompetitive benefits packageOnsite parking, close to public transport linksWhat you need to do nowIf you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now.If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the TandC''s, Privacy Policy