Join Our Team as a Customer Service Manager!Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your expertise can make a real difference? If so, we want YOU to be our next Customer Service Manager in the vibrant Logistics and Transportation sector!About Us:We are a leading player in the logistics and transportation industry, committed to providing top-notch service to our clients. Our team is dynamic, driven, and dedicated to excellence. We believe that great customer service is the heartbeat of our business, and we are on the lookout for a talented individual to join us on this exciting journey!Position Details:Title: Customer Service ManagerContract Type: PermanentWorking Pattern: Full TimeSalary: 27,000 - 35,000 per annumWhat You''ll Do:As our Customer Service Manager, you will:Lead a passionate team dedicated to providing outstanding service.Develop and implement strategies to enhance customer satisfaction.Build strong relationships with clients, ensuring their needs are met with efficiency and professionalism.Monitor team performance, providing coaching and support to achieve service excellence.Collaborate with other departments to resolve issues and streamline processes.analyse customer feedback and trends to continually improve service offerings.What We''re Looking For:To be a great fit for our team, you should have:Proven experience in customer service management, preferably within the UK Pallet network ar