OverviewOur client, a leading professional membership organisation, is seeking a proactive and dynamic Membership Sales Executive to join their team. This is an exciting opportunity to play a key role in growing, engaging, and retaining members across the UK, while representing a highly respected professional body at industry events and exhibitions.

The RoleThe Membership Sales Executive will be instrumental in driving membership growth, engagement, and retention. This involves identifying and engaging potential members, delivering high-quality communications and campaigns, and ensuring members and registrants receive maximum value from their affiliation.

The position requires frequent collaboration with the Membership Development Manager and wider teams, alongside representing the organisation externally. You’ll take ownership of recruitment campaigns, coordinate onboarding activities, and provide outstanding service to both new and existing members.

Salary and Benefits

Basic Salary: £32,000 dependant on experience

Annual Leave: 33 days

Life Insurance

8% Pension

Healthcare Scheme

Training and Development

Staff Socials

Job Details

Type: Permanent, Full Time

Hours: 9am – 5pm

Location: Hybrid – Central London office and Home Working, with UK Travel/Weekend events

Key ResponsibilitiesMembership Recruitment and Retention

Act as first point of contact for membership enquiries across email, phone, video calls, and social media.

Lead and coordinate recruitment and retention campaigns, including CRM and data management.

Support subscription renewals and onboarding communications for new and upgrading members.

Engage with corporate partners, government, higher education institutions, and industry bodies to grow membership.

Represent the organisation at industry shows, exhibitions, briefings, webinars, and events.

Track and report on membership recruitment, retention, and conversion activity.

Marketing and Communications

Design and deliver membership marketing campaigns (digital, print, and events).

Produce engaging content for newsletters, social media, blogs, and the Society’s magazine.

Maintain website membership pages, ensuring content is clear, up to date, and engaging.

Administration and Support

Assist with membership applications, subscriptions, and reinstatements.

Maintain accurate CRM records (Microsoft Dynamics), ensuring high standards of data integrity.

Support the Membership Committee and relevant subgroups with administration and follow-up.

Person Specification

Experience in a membership, professional body, or customer-focused environment.

Proven ability to deliver excellent service, advice, and guidance via phone, email, and in person.

Strong written communication skills, with experience creating content for different platforms.

Excellent IT skills, with confidence in Microsoft products and CRM systems (Microsoft Dynamics).

Strong organisational skills with the ability to plan, prioritise, and deliver.

Ability to build rapport and work effectively with stakeholders at all levels.

Willingness to travel across the UK and attend evening/weekend events.

Educated to degree level and/or completed higher education/apprenticeship.

Experience with membership recruitment and retention campaigns.

Familiarity with Content Management Systems, DotDigital, or design tools (InDesign, Canva, Photoshop).

Understanding of professional registrations

To ApplyPlease send your CV to be considered for this

Membership Sales Executive

position.

Due to the volume of applications, only shortlisted candidates will be contacted. If you have not heard back within 10 working days, please assume your application has not been successful on this occasion.

Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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