Software Support Analyst Oxford £28,000pa plus benefits: A fantastic opportunity has arisen for a Software Support Analyst to join a leading software development firm who has been designing advanced software solutions for over 20 years. The coming years are going to be really exciting for the business as they take their CRM platform from a Windows application to a fully web-based platform. The Software Support Analyst will be responsible for providing key software support to their clients, where you will be answering queries, resolving technical issues, and ensuring that their clients receive the highest level of service. Across the platform they have over 7000 active users who you will be supporting. Our client is based within the Oxford ring road, their location can be accessed by public transport, but it is very easy to commute into from East Oxfordshire from locations like Thame, Chinnor, Waltington, Kidlington, Bicester and even Stokenchurch. About you: Strong professional communication skills, with previous customer service and technical support experience. Good timekeeping, and a passion for problem-solving. Ability to work effectively as part of a team and support users in a professional environment. Ability to quickly learn our property management software packages with a goal to deliver training sessions to clients, both in-house and on-site. Experience of having carried out training sessions to groups of customers either remotely or on-site. Excellent underst