Our client is a global SaaS type company with a range of accountancy software products within the B2B and B2C marketplace. They are now seeking a part qualified Accountant for a customer support role based at their impressive UK headquarters in central London. This is an 18 month contract initially with 3 days a week in the office. Skills Accountancy qualifications - ACCA , AAT Background in Accountancy practice , bookkeeping or part qualified accountant. Experience in engaging with customers via outbound calls and emails, Experience delivering software-based product onboarding or training. E.g. Xero, Quickbooks, Sage. Ability and desire to learn while staying up to date with the appropriate software solutions. Duties Providing customer support including onboarding partner, strategy and training. Be the first point of contact to resolve challenging customer queries. Hold consultative conversations and use questioning skills to uncover customer pain points. Able to build urgency in customers to activate and use their subscriptions. Benefits • Long contract • Product Training • Free Breakfast