Fixed Income Support AnalystLocation: LondonContract Type: Contract (Duration to be confirmed)Working Hours: On-site coverage between 07:00-18:00 (rotational shifts); out-of-hours and weekend support expected as neededOverview:Our client, a global financial institution, is seeking a highly skilled and driven Application Production Support Specialist to join their APS F2B Flow team. This global function supports the FX, EQD, Rates, and Credit businesses within Global Markets, with a particular focus on the Fixed Income Rates and Credit trading platforms.This role combines strong technical expertise with business-facing responsibilities, supporting a complex, high-volume trading environment. The successful candidate will be expected to provide both proactive and reactive support, contribute to platform stability, and drive continuous improvement across systems and processes.Key Responsibilities:Provide expert-level support for Rates and Credit trading platforms, ensuring stability, performance, and availability.Act as a functional expert and technical liaison between trading, sales, development, and infrastructure teams.Manage production environments, including incident resolution, release deployment, capacity planning, and platform maintenance.Support business, regulatory, and security-driven IT projects across global entities.Troubleshoot and resolve issues across a complex stack involving pricing, messaging, position management, and regulatory exports.Participate in early sh