New Business Assistant Location: Remote (UK residents only) Working Hours: Monday - Friday 09:00 - 17:30 Salary: Up to 25,500 About Us At Kensington Mortgages, we''ve been leading the way in providing specialist mortgage solutions for over 25 years. We''re dedicated to offering people a chance to secure a mortgage, especially when high street lenders say no. Our approach is all about understanding the unique circumstances of our customers - It is what we call the Kensington Difference. As a wholly owned subsidiary of Barclays Bank UK PLC we are proud to operate with the highest standards of service and integrity, fully authorised by the Financial Conduct Authority Overall Purpose of Job Are you a highly organised, customer-focused and ready to take your next step in financial services? Join our Sales team as a New Business Assistant where you will play a key role in managing mortgage applications through to offer approval. Ensuring that all applications are managed efficiently and professionally and through regular communication with all stakeholders ensure all expectations are managed. In addition, the role may be required to assist, or cover for, other roles within Sales and BDU from time to time. What You''ll Be Doing Manage inbound calls and correspondence from intermediaries, solicitors and applicants, providing a professional service Adhere to the service standards as set out in the Policy and Procedures Manual Handle all communication from stakeholders in acco