Hessle, London or Tunbridge Wells and/or Hybrid (with occasional travel to the other offices to meet the demands of the business along with travel to client offices, and travel onsite as required)The ‘Good’ things you can get:Birthday day off workPension SchemeLife AssuranceHealth cash planGym and retail discountsEmployee Assistance Programme and Virtual GPFamily friendly policies including enhanced Mat/Pat leave and SPPFree Will writing serviceEmployee Referral SchemeEmployee Service Award SchemeEmployee Volunteering and matched charitable donationsSocial eventsDiscounted TravelEducational tripsWe are looking for an experienced Business Development professional to join our Groups and Events team at an exciting time in its journey where two travel management Companies have merged (Good Travel Management and CT Travel Group). This has developed into an £85m+ turnover company, with ambitious growth plans.We are part of a high growth, innovative 6th generation family business – John Good Group, who over the past two years have undergone considerable transformation and growth, including multiple acquisitions in several sectors.This brand-new role is an exciting opportunity for anyone with a strong background in business development and strategic planning within the Travel industry and exceptional relationship building skills.Some key aspects of the role will include:Develop and implement a comprehensive business development strategy focused on Groups and Events including identifying new markets, target audiences, potential revenue streams, partnerships and growth areasThink strategically – seeing the bigger picture and setting aims and objectives to develop and improve the business offerings and reach new audiencesLeverage your established industry network to unlock opportunities, secure meetings and drive meaningful conversations with key decision makersWork with the Marketing team, Groups and Events Director and Head of Groups Planning and Delivery to generate new ideas and campaigns to drive businessClient relationship managementBuild and maintain strong relationships with new clients to generate repeat business as well as finding new opportunitiesLead client review meetings and catchups to strengthen relationships and identify new opportunitiesBe the point of escalation and resolve any customer service issues in a timely mannerIn collaboration with the wider team, lead, shape and deliver responses to newly secured client briefs, RFI’s and RFPS, to include:Consulting clients to take and qualify new briefs (challenging as required)Proposal creation – always ensuring that proposals are relevant, accurate, creative and commercially viableBudget creation with a focus on maximising Gross MarginsOperationalReview and negotiate contract terms with clients and key suppliersTravel to site inspections and onsite as required to maintain and develop client relationshipsCommercialResponsible for having a full awareness of the Groups and Events financial targets and supporting the team to achieve and exceed them, including but not limited to:Identifying opportunities for add-ons and additional services using industry knowledge and commercial awarenessMaximising GM by making clients aware of the value of the services that are being providedWhat are we looking forEstablished industry relationshipsExcellent knowledge of destinations and industry trendsKnowledge of Pipedrive would be beneficial but a willingness to learn is a requirementFamiliarity with the event planning process, including logistics, operations, and marketingProfessional attitude with a proven track record of new business development and client servicing in the travel, groups and events sectorA track record of bringing in new briefs, holding relevant client relationships and winning pitchesStrong ability to build and maintain relationships with diverse stakeholders, including clients, partners, and internal teamsAbility to develop and execute strategic plans, identify market opportunities, and adapt to changing market conditionsExcellent verbal and written communication skills, including the ability to present effectively to both internal and external audiencesHighly skilled in using the full range of Microsoft Office products (including Teams, Excel, PPT and Word) as well as web-based sharing tools (e.g. SharePoint)Be confident in using new technology solutions introduced for both internal and external use and be willing to undertake trainingAn experienced multi-tasker who can juggle multiple briefs, projects and tasksCommercially mindedExcellent attention-to-detail and accuracyStrong problem solving and decision-making abilitiesWilling to take a hands-on approach to support a growing teamFlexibility to travelPersonal attributesA passion for travel and delivering exceptional client experiencesStrong work ethic and team player attitude with strong independent initiativeProfessional drive and can-do approachCurious with a focus on professional and personal developmentAble to cope well under pressureDiversityWe respect and value difference and seek to create an inclusive workplace which promotes and values the diversity of our employees. We believe in promoting an environment where everyone, from any background has access to the opportunities to grow and succeed.Recruitment AgenciesWhilst we make every effort to directly source candidates for our live roles, we do have a very small, preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our People Team or Hiring Managers.GDPRJohn Good Group care about your privacy and we are committed to processing your personal information in accordance with the GDPR Data Privacy Laws. By submitting your CV, you are agreeing to your personal data being retained in a secure location for up to 6 months to enable us to match and notify you of suitable opportunities. After this period your information will be confidentially destroyed.

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