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Permanent

Customer Experience Center Briefing & Logistics Manager

City of London
money-bag £65,000-76,000 per annum
8C67C63D4B578B635B70EFE5223C28B6
Posted 1 week ago

Customer Experience Center Briefing and Event Logistics Manager

Global Technology firm

London EC1 | 4-month contract | 90% on-site

Salary Range available: £65,000 - £76,000

Are you a detail-driven events professional who thrives in high-stakes environments? We''re looking for an

Customer Experience Center Briefing and Event Manager

to join a dynamic Customer Experience Centre in London. This is a fast-paced, front-facing role where no two days look the same.

The RoleAs the first point of contact for guests - from C-suite executives and VPs to engineers and product managers - you''ll ensure every experience runs seamlessly. You''ll balance multiple executive briefings and events, managing logistics end-to-end and partnering with account teams to deliver exceptional outcomes.

What You''ll Do

Own the logistics for executive briefings and events - catering, room setup, A/V, agendas, printing, and travel arrangements.

Collaborate with account teams to shape briefing agendas that align with customer goals.

Manage the centre''s busy calendar, scheduling all events efficiently.

Provide executive-level communication and support, from pre-event planning through to post-event follow-up.

Partner with global colleagues, technology support, and logistics teams to ensure flawless execution.

What We''re Looking For

4+ years'' experience

in executive briefing centres, events, or executive administration.

Proven ability to manage multiple high-profile events with attention to detail.

Confident working with C-suite and senior stakeholders.

Outstanding communication and interpersonal skills.

Tech-savvy - comfortable with Google Suite and Microsoft Office.

Proactive, solutions-focused, and thrives under pressure.

Why Apply?This is an opportunity to step into a pivotal role where your organisational skills, stakeholder management, and event expertise will have an immediate impact. You''ll be at the heart of customer engagement, shaping experiences that influence key business partnerships.

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