Are you the kind of person who builds genuine relationships, thinks strategically about what customers actually need, and gets real satisfaction from helping businesses thrive? Airship / Toggle has an exciting Strategic Account Manager opportunity!Location: Hybrid - Sheffield, S2 5QX (4 days in the office) or London (Remote) Hours: 37.5 hours a week Base Salary: £28,000-£38,000 depending on experience and location. London-based roles attract a weighting to reflect cost of living. About Us:Airship/Toggle is a leading hospitality SaaS company on a mission to help our customers deliver exceptional guest experiences. Our platforms simplify operations, enhance communication, and unlock revenue growth for hospitality businesses across the UK. We pride ourselves on a culture of collaboration, innovation, and thoughtful excellence - where every team member takes ownership, makes an impact, and contributes to the success of our customers. We''re also an AI-first team. We believe the best people are the ones who embrace new tools and actively look for smarter, faster ways to do great work - and we invest in making that possible. Strategic Account Manager - The Role:We''re looking for a Strategic Account Manager to be the trusted face of Airship for our most valuable Plus and Expert tier customers. This isn''t a typical account management role - you''re not just keeping customers happy, you''re becoming a trusted partner to their team. You''ll build deep, long-term relationships with se