Job Title: Duty Manager Location: North London, N5 Hours: Monday to Friday, 9:00am 5:30pm Salary: £30,000 to £34,000 per annum (depending on experience) Thomas Webb Recruitment is a specialist recruitment consultancy supporting London s most prestigious residential developments with best-in-class front-of-house and operational staff. We are currently seeking a proactive and service-oriented Duty Manager to join a well-established private residential scheme in North London. This is an excellent opportunity for a motivated and experienced candidate with a background in residential property management or hospitality operations. The ideal candidate will have a solid understanding of planned preventative maintenance, contractor coordination, and customer service delivery within a leaseholder environment. Key Responsibilities: Act as the first point of contact for residents, contractors, team members, and visitors Lead and manage on-site staff to ensure a consistently high standard of service and presentation Oversee contractor attendance and behaviour, ensuring all services are delivered to the required standard Support ongoing asset management, including PPM routines, risk action plans, and mobilisation tasks Take ownership of health and safety, ensuring all risks are identified, actioned, and recorded appropriately Carry out daily operational checks, inspections, and reporting, using smart technology and internal systems Deliver excellent customer service, handling queries and