The Royal Academy of Music is one of the world''s leading conservatoires. We pride ourselves on being a stimulating, forward looking and a friendly environment with a diverse mix of students and staff from over 50 countries. Based in central London adjacent to Regent''s Park, we have trained musicians to the highest professional standards since 1822 and we remain focused on developing tomorrow''s musical leaders in disciplines including classical, jazz, composition and musical theatre. The Academy''s ICT department touches all aspects of the Academy''s work, including our teaching, performance and professional services activities and is responsible for providing a professional and responsive service to over 1,000 IT users across the Academy''s student and staff population. It ensures the Academy''s technology environment is reliable, secure and effective. We are looking for an enthusiastic and customer focussed individual to be the first point of contact for all IT enquiries, delivering 1st line technical support and ensuring smooth administrative processes within the ICT department. You will support the day to day operation of the Academy''s technology systems through incident logging, resource coordination, procurement assistance, and user setup and onboarding. Direct previous experience is not required but you must have a strong personal interest in technology and an ambition to pursue a career in the industry. You may have recently qualified from a technology course or ea