Position: Administrator (Customer Service Support)
Working Week: Monday - Friday 
Working Hours: 8:30 - 16:30
Per Hour: £12.21 - £12.82
Duration: 6 Month Contract 

Requirements:

- Provide key administrative support to our Field Operations regional teams.
- You’ll work closely with colleagues based both in the office and out on site, helping to keep processes running smoothly and ensuring we deliver excellent service to our customers.
- This is a varied role where no two days are the same, offering the chance to develop your skills across different areas of the business.
- Agile working may be available depending on the tasks carried out and your level of experience.

What You’ll Be Doing You’ll receive full training and may be involved in a wide range of tasks, including:

- Processing purchase orders for multiple departments
- Managing payments to service providers using CRM and CFS systems
- Assisting with planned power cuts – raising jobs, producing customer letters in line with Ofgem standards
- Taking customer calls as part of our Call Centre overflow during peak periods or major outages
- Supporting the third-party faults and damage processes, ensuring compliance with Ofgem standards
- Collating costs for invoicing third-party providers
- Supporting Streetworks processes – liaising with local authorities, permits and service providers
- Assisting with stationery ordering and postal duties
- Liaising with site staff via telephone

What We''re Looking For:

- Proven background in administration
- Strong IT skills and confident using business systems
- Excellent planning and organisation skills
- Clear written and verbal communication
- A team player with a positive and proactive approach
- Willingness to learn and develop new skills

If This Takes Your Inerest, Please Call and Ask For Remi :)