Customer Service Professional – Temporary (2 Weeks, September) High Wycombe

Looking for a short-term role where your communication skills can shine? Our client in High Wycombe is on the hunt for a confident Customer Service Professional to join their team this September on a 2-week temporary assignment.

You’ll be at the heart of gathering valuable feedback from franchisee owners, running telephone satisfaction surveys, and turning insights into meaningful data.

What you’ll be doing:

• Speaking with franchisee owners to carry out satisfaction surveys
• Asking the right questions to dig deeper and uncover insights
• Recording responses in spreadsheets and spotting key themes
• Delivering first-class professionalism and customer service at all times

• A confident communicator with a great telephone manner
• Strong questioning skills to get the best out of conversations
• Comfortable using Excel (or similar) to track and analyse responses
• Previous customer service or survey experience is a bonus