OverviewThe Information Security Engagement Analyst performs a critical role in the maintenance and implementation of security for the whole organisation. The analyst supports the BISO function to support the organisation and achieve its goals.

You will have a broad knowledge of Information Security and an appetite to learn, develop and broaden your experience. This role focuses heavily on engaging the business in the right way to consider Information Security in everything they do. The individual will have a strong understanding of workflows, reporting and request management. You will work directly with the business to triage and manage their requests and ensure the relevant experts in the Information Security team are available to support.

This is a fantastic opportunity for a budding security professional to gain experience in a fast paced, multi-national organisation.

Key Elements of the RoleWorkflow Management

Manage new requests, triage and respond quickly to the business

Keep tickets up to date

Provide customers with vital updates throughout the lifecycle of their request

Ensure the security team are working to internal deadlines to respond to customers

Support the Group BISO in regular updates on workflow performance to feed into senior management

Business Engagement

Act as a strong liaison within the initial engagement in our team via our ‘front door’

Work with the business to clearly communicate process and expectations at the initiation of an engagement

Support the BISO function when delivering security engagement

Promote security best practice wherever you work with the business

Support in the creation of key project documentation, awareness material and security insights to provide to the business

Capacity Management and Reporting

Triage, review and manage new project and security requests to provide a quality, repeatable security assessment

Ensure the security team have ample resource to respond to requests and provide feedback accordingly

Communicate across all security teams to ensure requests are understood and are being actioned

Communicate upwards any capacity concerns to be reviewed by the senior team

Manage the BISO reporting dashboards and KPIs

Gather, analyse and manipulate data to gain insights and provide relevant feedback

Report back to the Group BISO and CISO weekly to deliver meaningful insights

Skills and ExperienceThe job holder will demonstrate:

Clear, concise, and engaging communication skills, both verbally and written, including an ability to use the full functionality of commonly used reporting and presentation tools

An ability to manage multiple activities consecutively

An ability and positive attitude to learning and developing their security skills

An ability to work collaboratively and constructively with the various internal entities of large complex organisations and third-party providers

The job holder is expected to possess the following skill set:

An ability to multitask and manage multiple priorities

Strong communication skills

Ability to extract clarity from fast-paced, evolving scenarios by helping to clarify the inevitable ambiguity arising within a large, complex, and interdependent organisation

Ability to articulate goals, achievements, risks, expectations, and needs to individuals

An ability to adapt quickly to changing priorities

A working knowledge of information security principles

Awareness of IT and how that is applied in large retailers

Strong skills in basic MS Office tools, Workflow Management tools and Reporting (Power BI)

Preferred Qualifications

Industry Standard qualifications and training such as SANS, GIAC or CISSP are desirable, but not essential

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