Customer Account Manager (B2B)

Customer Account Manager (B2B) Bolton 26,530 plus Bonus About the RoleA fantastic opportunity to join a successful international business in the Bolton area in a key, customer facing role! As Customer Account Manager, you will manage customer projects from start to finish, ensuring timelines and budgets are met whilst offering first class customer service and enhancing the customer experience! Key ResponsibilitiesOversee the end to end delivery of customer projects in a range of global locationsOversee project budgets and inventory managementBe the first point of contact for the customer, answering any queries and resolving issues swiftlyAct as the voice of the customer internally, liaising with teams such as Purchasing, Logistics and Warehousing to ensure a seamless operationProvide first class customer service, building strong relationships with long term customers and ensuring a positive customer experience leading to excellent client retention rates Key SkillsPrevious experience in a customer facing role within a B2B environmentProven track record of building long term relationships with key customer accountsExcellent communication and customer service skillsVery high level of organisational skills and the ability to multi-task in an extremely busy roleStrong problem-solving abilitiesGood IT skillsPrevious experience working in the medical device, pharma or healthcare industry would be an advantage What''s on offer? Flexible working hours and generous leave policies to
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