Freight Customer Account ManagerOur client is well established and going from strength to strength. This is a key role working Mon-Fri working with an established and successful team based at their main office in Bolton. Manage existing customer accounts from start to finish, liaising with key contacts regularly to ensure their needs are met on a daily basis Generate new business in line with KPI s and business objectives Arrange and attend client visits/appointments where appropriate or where asked by SLT as required Ensure all documentation and CRM system is maintained and updated daily to reflect current information Following up on leads and referrals to ensure any opportunity is maximised Build and maintain strong professional relationships with customers and suppliers Keep knowledge of logistics industry and freight forwarding up to date and relevant Deal with all customer queries such as price requests, shipment updates and bookings Oversee and manage all customer bookings and related administration Work collaboratively with management to develop and implement the company s strategic plan Represent the business in a positive and professional manner at all times Use problem solving know-how and initiative to deal with any issues or unforeseen circumstances to ensure the customers always experience customer service excellence Carry out any other reasonable requests by management ABOUT THE CANDIDATE: Minimum 3 years experience in the logistics or freight industry Must l