Our client is looking to recruit a Part-time Receptionist for their busy surgery Principal Duties and Responsibilities Processing of medical records and data entry as per practice protocols Processing of new registrations, making up new files General filing Prompt telephone answering, in a calm, positive, courteous and helpful manner Booking of appointments for clinical colleagues according to practice policy Accurately recording messages and communicating this information Communicating results to patients ensuring the confidential nature of this information is protected at all times Knowledge of relevant practice protocols and complaints procedure Issuing of repeat prescriptions as per practice policy To gain a thorough knowledge of the computer systems General administration skills necessary for the smooth running of the Practice including appointment lists, answer phone, divert facility, operation of telephone system Communicating with staff at all levels within the Practice and at hospitals as required in a courteous manner Chaperoning as requested by a clinician and to support the patients of this practice The afternoon surgery shift is 13.15-20.00 on Mondays, 13.15-18.30 Tuesdays, Wednesdays, Thursdays and Fridays. There is no regular weekend or bank holiday work. You may be asked to work some overtime to cover annual leave/sickness but this would be discussed in advance. This is a temp to perm role for the successful candidate.