Join Our Client''s Team as a Sales Support Specialist!Are you an enthusiastic and motivated individual with a passion for sales and customer service? Our client, a dynamic organisation based in Reading, is seeking a Sales Support Specialist to join their vibrant team on a permanent basis. If you thrive in a fast-paced environment and love building relationships, this could be the perfect opportunity for you!What You''ll Do:As a Sales Support Specialist, you''ll be the backbone of the sales team, working closely with customers and internal teams to drive success. Your responsibilities will include: Sales Support and Lead Management: - Respond to inbound sales inquiries via phone, email, or CRM systems. - Maintain exceptional support for existing customers. - Qualify leads and convert them into valuable sales opportunities. - Follow up on marketing campaigns and nurture cold/warm leads. - Keep our CRM updated with customer interactions and sales activities. - Propose product solutions through direct calls, video meetings, or in-person discussions. Customer Relationship Management: - Build and nurture lasting relationships with our valued customers. - Handle customer queries, provide product information, and resolve any issues. - Ensure high levels of customer satisfaction to encourage repeat business. Quotations and Order Processing: - Prepare and send tailored quotes based on customer requirements. - Follow up on quotations to successfully close sales. - Process orders acc