Customer Service Advisor Temporary Role Construction Equipment / VehiclesThurrock, RM20 3AL£13.53 per hourDay Shifts, Monday-FridayAre you experienced in delivering exceptional customer service and confident in liaising with customers? If so, read on; this opportunity could be the perfect fit for you The Customer Service Advisor will be a key part of a growing team, providing front-line support within the UK Sales and Service Organisation. The successful candidate will assist customers across multiple channels, ensuring exceptional service is consistently delivered.Key Responsibilities and Tasks: Customer Service Advisor: Handle customer service duties via telephone and email Process sales orders, returns, and credits Manage order and credit processing Handle enquiries related to: Deliveries, Orders, Discounts, Part numbers, Pricing, Product specifications, Complaints. Liaise with warehouse and transport teams to resolve delivery and stock issues Support Sales Team/Account queries Required Skills: Customer service experience via telephone and email Strong customer focus and excellent service skills Team player with the ability to work independently Computer literate and experienced using CRM software/ MS Office (Excel, Word, Outlook) Calm and professional telephone manner Effective communication and interpersonal skills Commutable to the Thurrock RM20 postcode on a daily basis Competent using multiple systems Proactive approach to problem-solving and business operations