Motor Claims Handler (FNOL and Accidental Damage)
Motor Claims Handler (FNOL and Accidental Damage) £23.6k to £30k Bolton Permanent, Full-Time Mon-Fri 9-5 Hybrid Options Are you an experienced motor claims professional looking for a role where you''re backed to grow and rewarded for going the extra mile? We''re hiring Motor Claims Handlers to join our expanding insurance team in Bolton, Greater Manchester. ABOUT THE ROLE: Motor Claims Handler You''ll manage First Notification of Loss (FNOL) and Accidental Damage motor insurance claims from initial notification through to settlement. You''ll build strong relationships with policyholders, assess liability and damage, coordinate repairs, and ensure claims are processed efficiently, fairly, and in compliance with FCA regulations. This is an excellent opportunity for a claims professional with motor insurance experience who wants sociable hours, career development support, and a culture that values wellbeing and progression. WHAT YOU''LL BE DOING: • Handle FNOL motor claims, gathering accurate information and setting customer expectations • Assess and process Accidental Damage claims, coordinating with engineers, repairers, and third parties • Manage your caseload effectively, ensuring timely progression and quality outcomes • Build rapport with policyholders, providing clear communication and exceptional customer service • Investigate liability, validate policy coverage, and make informed settlement decisions • Use claims management systems confidently to document cas
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