Property Claims Handler
Property Claims HandlerOldham Up to 27,000 DOE Monday - Friday (Full-Time)About the CompanyMPJ Recruitment is delighted to partner with a well-established and forward-thinking organisation that specialises in the insurance and property claims industry. This is an exciting opportunity to join a business that genuinely values its employees - with wellbeing, professional growth, and teamwork at the heart of everything they do.The RoleAs a Property Claims Handler, you''ll play a vital role in delivering an exceptional claims service from first notification to settlement. You''ll manage your own caseload, ensuring that every claim is handled efficiently, professionally, and with care.This role is ideal for someone with previous property claims experience who thrives in a fast-paced, customer-focused environment and enjoys seeing claims through from start to finish.Key ResponsibilitiesManage a caseload of property claims from first notification of loss (FNOL) through to final resolution.Appoint and coordinate with relevant contractors to ensure prompt and effective service delivery.Handle inbound queries, liaising with policyholders, insurers, and contractors to gather information, provide updates, and manage expectations.Ensure a smooth, positive customer journey throughout the claims process, meeting all SLAs and KPIs.Review and interpret reports, images, and data to assess policy liability, approve or reject estimates, and authorise scopes of work.Ensure full regulatory complian
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