Band 3 Administrator
Administrative Officer - Community Equipment and Continence Service (CECS) Location: Lissue Industrial Estate, Lisburn Organisation: PaLS - Regional Community Equipment and Continence Service Temporary / Full-time/Rate of pay 12.75 per hourAbout the Service PaLS provides a vital Regional Community Equipment and Continence Service (CECS) on behalf of Health and Social Care Northern Ireland (HSCNI). Industrial Estates, THIis service supports health and social care professionals by ensuring essential equipment and continence products reach clients across the region, helping people live safely and independently at home. About the Role The post holder will join a dedicated, friendly team providing a single point of contact for clients and healthcare professionals. You will play a key role in coordinating the ordering, delivery, and collection of daily living equipment and continence products, ensuring a responsive and effective service across HSCNI.Key Duties and ResponsibilitiesOperate IT systems and software packages to provide an efficient and high?quality service to Trust staff and clients.Liaise with professional colleagues (e.g. Occupational Therapists, District Nurses) to maintain accurate and up?to?date information within the system.Schedule and coordinate deliveries and collections of equipment and continence products, maximising vehicle efficiency.Provide courteous and timely assistance to members of the public in person and by phone.Prepare equipment collection document
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