Overview

General Manager - Commercial Vehicles – Location: AndoverHours: 45 hours per week • Contract: Permanent • Basic Salary: Up to £70,000 (DOE) • OTE: Up to £84,000 per annumThe Role

As General Manager, you''ll be responsible for the performance, culture, and customer experience of the entire dealership site. This includes managing Service, Parts, Workshop, and Invoicing functions, ensuring smooth day-to-day operations while driving financial performance and long-term growth. You''ll be the visible leader on site—setting the tone, empowering your team, and ensuring brand and compliance standards are consistently delivered.Key Responsibilities

Deliver strong financial results while maintaining a market-leading customer and colleague experienceEnsure operations meet all FCA, compliance, and brand requirementsChampion customer satisfaction, coaching the team to deliver consistently high standardsOversee Service, Parts, Workshop, and Admin to maximise efficiency and qualityInspire, develop, and retain high-performing staff through training, reviews, and progression planningBuild strong relationships with manufacturer partners and stakeholders, ensuring delivery of strategy and compliance with policiesAbout You

We''re looking for a proven automotive leader with a strong track record of success at General Manager or Head of Business level. Ideally, you''ll have commercial vehicle experience, but we''re also open to candidates from a strong Aftersales background who are looking to step up.You\''ll Need

Demonstrable experience in automotive leadership, delivering results through peopleStrong knowledge of Service and Parts operationsProven financial and budgetary management skillsA people-first leadership style with excellent coaching and mentoring abilityThe resilience and composure to handle pressure and problem-solve effectivelyA customer-first mindset, with the ability to build lasting relationships with OEMs and key partnersWhat’s On Offer

Basic salary up to £70,000OTE up to £84,000 per yearCompany benefits including pension, holiday allowance, and manufacturer-backed incentivesThe opportunity to lead a large, established site within a respected automotive groupFull support for ongoing development and career progressionHow to Apply

Sound like you? If you''re a motivated automotive leader looking for your next challenge, this is a fantastic opportunity to take ownership of a large site with genuine career growth potential.Call Cal at Kemp Recruitment on (phone number removed) or Email: (url removed)Ref: INDCR

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