My client is a leading specialist in Buy to Let Mortgages. I am supporting them in the hire of a Pre-Offer Case Manager, this position would suit a candidate with strong office administration experience, keen to work in the mortgage sector and have the opportunity to develop within this role. 26,000 Office based. Must Drive - Due to the location of the office unless you live very locally, free parking is provided Monday to Friday 8.30-5.30 office based for the first 2-3 months. After training, 1 day a week WFH.The pre-offer team are responsible for processing mortgage applications from the point of application to the point of formal offer.This position requires accuracy, attention to detail, strong written and verbal communication skills, the ability to multitask and enjoy a being working in a fast-paced environment. Due to time critical projects at time you will need to adapt priorities, working as part of a team and on your own to achieve great results.People Related Tasks Build and maintain effective relationships with all new and existing clients. Act as the first point of contact with any queries on all mortgage applications from pre offer stage tooffer. Ensure timely, accurate and appropriate responses to telephone calls/enquiriesand any other correspondence from Mortgage brokers. Liaise with Mortgage Brokers, appraising them of the progress of specific mortgage cases andseeking to resolve any queries that arise. Liaise with the Line Manager, escalating any specific pro