Full job description Up to 42k Office-Based Permanent Position Company Benefits and Holidays Full-Time Project Manager (Office Based) is responsible for overseeing planning, coordination, system compliance, and performance control of engineering operations within the region. This role would require you to have a technical background in Fire and Security. This role acts as the central operational hub, ensuring engineers are effectively scheduled, performance is tracked, and service delivery is controlled in line with business objectives and KPIs. What You''ll Be Doing: 1. Planning and Scheduling Oversight Manage and optimize engineer scheduling and workload distribution Ensure efficient route planning and job allocation Balance reactive, PPM, and remedial workloads Work closely with field-based managers to align resources 2. Performance Monitoring and Control Monitor performance across the four pillars: Revenue, First Time Fixm, Utilization, and Open Calls Monitor daily/weekly performance reports Identify trends, risks, and underperformance Drive corrective actions with field managers 3. System and Process Compliance Ensure engineers update CASH system in real time Monitor job progression, time allocation, and completion data Validate travel time and job accuracy Ensure data integrity across all systems 4. Operational Support Act as escalation point for scheduling and planning issues Support coordination of emergency and high priority works Liaise with subcontractors and thi