Join to apply for the

Account Manager (London)

role at

FreshaContinue with Google Continue with GoogleJoin to apply for the

Account Manager (London)

role at

FreshaAbout Fresha

Fresha is the leading marketplace platform for beauty and wellnessAbout Fresha

Fresha is the leading marketplace platform for beauty and wellness

trusted by millions of consumers

and

businesses worldwide

.

Fresha is used by

120,000+ businesses

and

450,000+ stylists

and

professionals worldwide

, processing over

1 billion appointments to date

.

The company is headquartered in

London, United Kingdom

, with 12 global offices located across

North America, EMEA

and

APAC.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.

Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace

unlocks revenue

potential for partner businesses by

leveraging the power of online bookings

and

automated marketing

through mobile apps and advanced integrations with major tech brands including

Instagram

,

Facebook

and

Google.

Role Overview

Given our exciting and progressive growth plans, we are looking for an exceptional

Account Manager

to come and join our global business.

Reporting directly to the Account Manager Team Lead, you will be accountable for building relationships and driving monetisation of the Fresha platform.

This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.

To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from our dog-friendly office five days per week. Our London HQ: The Bower, 207-211, Old St, Tower, London EC1V 9NR

Commercial Growth

Engagement - Accountable for meeting key performance indicators on monetisation and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform.Sales Cycle - Proactively introduce, educate and convert Partners on to Fresha’s payments solution.Market Trends - Optimise listing content and availability competitiveness on the marketplace to maximise conversions.

Relationship Building

Partnering - Have a pool of Partner accounts serving as a dedicated advisor for all your Partners assisting them on their journey to product adoption.Advisor - Advising Partners on suitable product selection based on their needs and specifications.Business Partnering - Ensure a strong Partner Experience through building relationships by attending video meetings with your pool of Partners and effectively communicating the Fresha features and benefits.Relationships - Build key internal relationships with our Sales and Onboarding teams to ensure smooth transition and handover of Partners through the Partner journey.Collaboration - Collaborate with our Product teams to provide important product feedback to help enhance future releases.Persuasion - Use consultative sales techniques to understand customer needs and requirements and have the ability to upsell and cross-sell the Fresha Platform.

This list is not exhaustive and there may be other activities you are required to deliver.

What We Are Looking For

Experience - 3+ Years experience in effectively delivering commercial outcomes from a previous Account Management roleAdaptability - Shown to be commercially motivated with an ability to adapt and achieve targetsAnalytics - Proven experience in using and analysing data and reporting effectively to improve commercial outcomesCuriosity - Naturally proactive and inquisitive, with a desire to consistently learn and improveTeleprospecting - Previous experience in an outbound call environment or a related sales position preferredCommunication - Excellent and proven written, verbal and presentation skillsInnovative - Creative thinking and problem-solving mindsetRelationship Building - You are a true hunter and relationship builderTeam Player - Happy to roll sleeves up and assist the team when requiredInitiative - Ability to self-starter with a proactive approach

Added Bonus

Bi-lingual - Fluency in English and another languageBeauty and Wellness - Experience within the beauty and wellness industry

At Fresha, we value passion and potential as much as specific skills. If you''re enthusiastic and eager to learn, we encourage you to apply, even if you don''t meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.

Interview Process

Screen Call - Video-call with a member from the Talent Team (30 mins)Skills and Experience - In-Person interview with Team Leads (45 mins)Presentation - In-Person interview with Chief Commercial Officer, Head of Account Management (Europe) and Team Lead (75 mins)

We aim to complete the entire interview process and deliver feedback within

2 weeks .

Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe

Inclusive workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.Seniority level

Seniority level Mid-Senior levelEmployment type

Employment type Full-timeJob function

Job function Sales and Business DevelopmentIndustries Software DevelopmentReferrals increase your chances of interviewing at Fresha by 2xGet notified about new Account Manager jobs in

London, England, United Kingdom .London, England, United Kingdom 1 week agoAccount Manager - John Lewis Brent Cross

London, England, United Kingdom 1 week agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 2 days agoLondon, England, United Kingdom 2 days agoLondon, England, United Kingdom 6 days agoRichmond Upon Thames, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 6 days agoLondon, England, United Kingdom 1 week agoWoking, England, United Kingdom 2 weeks agoNational Account Manager - Amazon Ecommerce

London, England, United Kingdom 1 day agoLondon, England, United Kingdom 2 weeks agoJunior Account Manager, Greater London, North

London, England, United Kingdom 2 weeks agoKingston Upon Thames, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 2 days agoJunior National Account Manager (Grocery and eCommerce)

London, England, United Kingdom£35,000.00-£42,000.001 month agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 week agoRegion Director - Account Management, Growth

London, England, United Kingdom 1 week agoNational Accounts Manager (major UK retail)

Region Director - Account Management, Growth

London, England, United Kingdom 1 week agoLondon, England, United Kingdom 5 days agoGreater London, England, United Kingdom 6 days agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr