Windlesham 30,000 About the RoleWe''re looking for a proactive and organised Key Account Support Coordinator to support a portfolio of client accounts. You''ll act as a key link between clients and internal teams, helping ensure smooth communication, efficient service delivery, and high levels of client satisfaction.Key ResponsibilitiesAct as a point of contact for client accountsSupport communication between clients and internal teamsHandle enquiries, issues, and service requests promptlyAssist with resolving complaints and improving processesManage helpdesks, client portals, and raise purchase ordersSupport reporting, KPI tracking, and client reviewsWork closely with colleagues to ensure client requirements are metAbout YouStrong client service and communication skillsOrganised with the ability to manage multiple tasksProactive and solutions-focusedConfident working independently and as part of a teamExperience with Microsoft Office and CRM systems