Training Specialist
Handle Recruitment is seeking a Training Specialist to join our client''s household brand supporting their Education and Advocacy function.West London Hybrid - Minimum 2 Days in Office (Field-Based Role)Up to £35,000 based on experienceJob Summary Support the Education and Advocacy Manager in elevating store performance and customer experience by designing and delivering impactful product and sales training programmes. This role will increase the volume and quality of training initiatives across the year, driving improved advocacy, engagement, and sales performance.Key ResponsibilitiesTraining Delivery and Events: Host engaging training seminars for internal teams and Retail Sales Assistants (RSAs). Support Area Managers with territory-based initiatives and assist at retailer and consumer events as a brand ambassador.Programme Development: Design, develop, and deliver training programmes for Retail Sales Assistants, own store sales teams, delivery teams, and head office staff. Create compelling presentations, manuals, and visual materials.Planning and Coordination: Plan and organise training seminars, including travel and accommodation logistics. Support the management of head office training events.Digital and Content Management: Manage and maintain the training app used by retail and internal teams, ensuring content remains accurate and engaging.Analysis and Reporting: Analyse mystery shop results and performance data to identify advocacy and training gaps. Provide recommen
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