East Cambridgeshire District Council is looking for an ICT Support Officer to help drive forward our modern, customer-focused digital services.Location: Ely, CB7 4EESalary: £33,699 £38,220 per annum plus benefitsJob Type: Full Time, 1x Permanent, 1x Fixed Term ContractClosing Date: Friday 5 December 2025About Us:East Cambridgeshire boasts excellent transport links, stunning countryside, vibrant markets, and welcoming communities and it one of the UK''s happiest and healthiest places to live.East Cambridgeshire District Council takes pride in its innovative approach to delivering sustainable and economically driven services that benefit residents, stakeholders, and the environment.ICT Support Officer - The Role:In this role you will work within the ICT Service team, delivering support for the council s hardware and software infrastructure. You ll collaborate closely with the ICT Support Team Leader and liaise effectively with the ICT Support and helpdesk Team and third-party organisations.ICT Support Officer Key Responsibilities:- Provide 2nd line IT technical support for the council s IT systems for officers, members and Trading Companies using the council s ticketing system- Maintain the corporate Business Case Management systems for all departments, including upgrades, security vulnerability patching and server maintenance- Responsible for Microsoft 365 platform identity and access management for users in the 365 suite of applications e.g., SharePoint, Entra, Teams, Power B