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Key Account Manager

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Key Account Manager

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TieTalentGet AI-powered advice on this job and more exclusive features.Our client, a well-established global partner in the digitalisation of the construction and manufacturing sectors, is seeking a Key Account Manager to strengthen and grow strategic client relationships.

As a leading global service and solutions provider, particularly within the Autodesk ecosystem, our client empowers organisations to digitise operations, improve efficiencies, and future-proof their businesses.

About The Role

In this relationship-focused role, the Key Account Manager will be responsible for managing, nurturing, and expanding existing client accounts to drive retention, adoption, and growth of a portfolio of digitalisation products and services.

You’ll serve as the primary point of contact for a portfolio of strategic customers, ensuring they realise full value from the client’s solutions and services, while identifying opportunities for upselling, cross-selling, and license/service expansion.

Key Responsibilities

Manage and deepen relationships with existing strategic accounts within AEC, Manufacturing, and Infrastructure industriesUnderstand clients’ goals, challenges, and business environments to proactively propose relevant solutionsDrive retention and customer satisfaction through regular engagement and value-driven conversationsPromote adoption of software solutions and ensure successful implementation and utilisationIdentify and pursue opportunities for upselling and cross-selling, including license expansion and professional servicesCollaborate with client engagement, technical, and delivery teams to align solutions with business objectivesUse NetSuite CRM to log activities, manage renewals, and forecast pipeline accuratelyMonitor market trends and customer feedback to inform account planning and strategy

Requirements:

Proven success in sales or account management roles, ideally in the software or digital solutions spaceStrong experience managing key accounts and developing long-term client partnershipsKnowledge of the Autodesk ecosystem or similar digitalisation platformsAbility to translate complex technical features into compelling business benefitsStrong strategic thinking and analytical mindset, capable of developing and executing account plansExcellent relationship-building, verbal, and written communication skillsProficiency in CRM systems and sales analytics toolsAbility to thrive in a fast-paced, target-driven environment and manage multiple priorities

Seniority level

Seniority level Mid-Senior levelEmployment type

Employment type Full-timeJob function

Job function Sales and Business DevelopmentIndustries Technology, Information and InternetReferrals increase your chances of interviewing at TieTalent by 2xSign in to set job alerts for “Key Account Manager” roles.

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