Council Tax OfficerEast Hertfordshire£24phLocation: Hybrid (office/homeworking)We re seeking a proactive and experienced Council Tax Officer to join our dynamic team for a 3-month assignment. This role is heavily focused on telephone-based customer interaction, supporting residents with Council Tax billing, registration, and the application of discounts and exemptions in line with current legislation.Key Responsibilities: Handle a high volume of inbound calls relating to Council Tax queriesAccurately register new accounts and apply relevant discounts and exemptionsEnsure compliance with all applicable Council Tax legislationMaintain detailed records and update MRI/Academy system accordingly What You ll Need: Proven experience as a Council Tax OfficerStrong working knowledge of Council Tax legislationConfident telephone manner and excellent communication skillsExperience using the Academy IT system This is a fast-paced role ideal for someone who thrives on phone-based work and enjoys helping people navigate complex information with clarity and empathy.To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices.We are an equal opportunity agency.